Customer's Feedback About Lowes Store 2023

Customer's Feedback About Lowes Store

Christopher Bailey Said

I went into the Lowes in Edgewood searching for a cabinet for my basement. Thanks to the help of Cynthia and Becky H, I found the exact cabinet I needed. They both were highly understanding and helpful with everything I needed. I couldn't ask for a better store or individuals to do business with. I highly recommend this location.

Zachary Said

I go to my local Lowes store a lot. The last time I went, I needed to purchase two thermostats for my home. Lowes I visit is

Lowes

125 E State HWY 114

Roanoke TX 76262

The employees were amiable and very accommodating. I worked with Jordan, Victor & Elizabeth. The account of my receipt: is 6581 00052 35924.

The Auth code is 027440/456548

NOTE: Lowes home improvement company management is asking their customer's share their valuable feedback through a Lowes survey. All lowes customers can now take the official lowes customer satisfaction survey at www.lowes.com/survey. Five lucky customers every month can win a $500 gift card free from the Lowe's store by participating in the Lowe's survey.

A. Shields Said

I advise you of my most positive experience with your sales rep, Jay, at the Austin north store. He was wonderful. He said he loves to assist people in their search for whatever they need for their homes. And it shows in how he treats a customer. I bought a stepladder through him. He ensured it was stable for me and reached the height I needed. It was a joy to work with him. You need to give that man a raise!! Thank you. A. Shields

Biniam Gebrai Said

I have quality goods, prices, and good customer service. This is awesome.

Tammy Weaver Said

The Lowes in Flowery Branch, Georgia, is one of my favorite stores. I have always had the answer and the product I needed. I entered February 24, 2023, and spoke with the Manager, JR, to explain my situation. JR was very professional and listened. Not only did he understand, but he journeyed with me to find exactly what I needed. In other words, he went the extra mile. This is how business should be done, but we're missing that extra-mile Attitude in many stores. Because of this Attitude, I will continue to use the Lowes in Flowery Branch, Georgia. Again, I want to thank JR for being so professional. This store is mighty lucky to have a manager such as him.

Also, I ran into another Employee who had helped me with a project many years ago. That proves two points. This Employee is delighted at Lowes because of her loyalty during her stay. Also, this Employee has worked at the highest standard of Lowes for many, many years. In our present time when your employees come and go, Sandy has stayed for the long haul and is as devoted today as she was many years ago. I want to Thank both of these Employees. Lowes should be very proud.

Suzanne Tucker Said

I'm giving feedback about four employees at the Lowes located at 1545 S. Crismon road in Mesa, AZ. Excellent service from an employee who goes by the name of "Uncle Bob." He helped us

locate the right water heater and set up the delivery. It was almost closing at the store, but he took the necessary time with us and did not rush us. He is an asset to that store. I then encountered two employees, Elijah and Morgan F, who were willing to help load the water heater in my car. They went above and beyond to help. And lastly, Kellene, the cashier, was so helpful in setting up the delivery, removal, and installation of the water heater. She took extra time to ensure that she had all of the information correct and paid attention to detail. All these employees are Lowes assets, and I appreciated their assistance. They made me feel like a unique customer.

Elizabeth Thompson Said

Lowes employee who helped me purchase a dryer was excellent. She stayed nearby where I could ask her questions but did not hover or pressure me. As a result, I was comfortable asking questions, and I asked a lot without feeling like I was a bother.

When the dryer model I wanted wasn’t available in the store, she ordered it for me.

She was very professional and personable at the same time.

I love that delivery and installation are free, and I only have to pay for parts. That’s fair.

Rosemary Reyes Said

I purchased many bags of mulch and other items at the Seguin Lowes, and I was waiting for someone to come to unload my product into my vehicle. Very disappointing. My receipt number is #8437 28 37771. The cashier attempted several times to get me help. She as well was swamped checking customers out. I am very disappointed in the service I received. I must visit Lowe’s if I can not get help at HD. CUSTOMER: Rosemary Reyes

Dimitri Bomfim Said

Moses attended me; he is such a nice guy! It helped me to apply for my card and everything!!! Such an excellent help!!!

Jerry Said

I want Lowes for their help today. When I bought a snowblower, John helped me find it and make sure it was what I wanted. Erin was excellent in checking me out at checkout. I made sure I got everything I needed. And Alicia asked how my shopping experience was today. I want them to know that this enjoyable shopping experience was good.

Steve Basinger Said

We went to Sarasota, HD, to get a sheet of plywood measured and cut support to furniture at a vacation rental. We were very professionally taken care of by NESTO! He ensured we had the suitable sheet of plywood and then carefully made the requested cuts! He was kind, caring, and thorough and knew exactly what he was doing! He is a lovely man great employee! Keep him!

Diana H. Said

We had a great experience while shopping at lowes retail store in East Hanover, NJ. Luis was accommodating. Luis explained each product thoroughly, showed us how the products worked, and answered our questions. In addition, he walked us to our car and helped load our heavier items into our vehicle. Super helpful! Thank you, Luis, for your customer care and wonderful experience!

Roxanne McCall Said

Cashier's name was Sandra. Sandra was very patient, friendly, and helpful. Thank you, Sandra.

Stephanie Jeanpierre Said

I was at store address 10419 highway 6 south sugar land Tx 77498. As I walked into the store's garden center, I saw a young lady who just went above for a costume. I asked her name. Her name is Melissa. I went to let a manager know. She should be recognized for a job well done. She saw an old lady with a big bag. Melissa went and got a big load from the lady and gave her a shopping cart.

Charmaine Forrest Said

Great customer service.

Heidi Fee Said

I was in the lowes in Westerly, RI. The people in lumber could not have been more helpful. I was still determining what to get for my project, and Mr. Gaccione provided excellent service and information.

Nicole Said

I want to express my appreciation for the gentleman named Pasquale Carlo Falvo. I purchased the Germantown, Maryland, Lowes. The impeccable customer service added to kindness and competence impressed me. These are the people that make a difference. Not all employees of Lowe's are fantastic, regretfully. Thanks again, Pasquale!

Carol W. Said

OUTSTANDING SERVICE !!! Kudsya was so knowledgeable and professional. She helped me find what I needed and asked me if I wanted to save more money by opening a Lowe's account. Amazing! I go to Lowes every weekend, and no one has ever asked me. I'm so happy and can't wait to start using my card. Thank you again, Kudsya; you are an AMAZING team member, so I always go to Lowes in Huntington Beach.

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